Responsible Gaming
Gaming Should Be Entertainment, Not Income
At NAGAD88, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or supplement income. Please gamble only with money you can afford to lose and always play within your means.
Age Verification
Online gambling is only available to individuals who are 18 years of age or older, or the legal gambling age in your jurisdiction, whichever is greater. Bangladesh law requires players to be at least 18 years old to participate in gambling activities.
We take age verification seriously and reserve the right to request proof of identity and age at any time. If you are underage, please do not attempt to access gaming services.
Warning Signs of Problem Gambling
Please review the following checklist. If you recognize any of these behaviors in yourself or someone you know, seek help immediately:
- Chasing losses by gambling more to recover money lost
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding gambling activity or lying about the amount of time and money spent
- Neglecting family, work, education, or other responsibilities due to gambling
- Using gambling to escape stress, anxiety, depression, or other negative emotions
- Feeling anxious or irritable when trying to reduce or stop gambling
- Borrowing money or going into debt to fund gambling activities
- Continued gambling despite negative consequences (financial, legal, relationship problems)
- Unsuccessful attempts to control or stop gambling
- Spending more time and money on gambling than originally intended
Self-Help Tools & Control Features
NAGAD88 provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set maximum amounts you can deposit within a specified time period (daily, weekly, monthly)
- Loss Limits: Set a maximum amount you are willing to lose within a specified time period
- Reality Checks: Enable periodic reminders of how long you have been playing and how much you have spent
- Session Time Limits: Set automatic session timeout periods to encourage breaks
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access for a chosen duration
To access these tools, please visit your account settings or contact our customer support team for assistance.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organizations:
Bangladesh & South Asia
- Bangladesh Mental Health Association (BMHA) – Provides mental health and addiction support services
- Dhaka Medical College Hospital (Addiction Unit) – Clinical support for gambling addiction treatment
International Resources
- GamCare (United Kingdom) – Free confidential support and advice
Website: www.gamcare.org.uk - GamStop (United Kingdom) – Self-exclusion scheme for online gambling
Website: www.gamstop.co.uk - Gambling Help Online (Australia) – Confidential counseling and support
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) – Prevention, education, and treatment resources
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States) – Helpline and referral services
Website: www.ncpgambling.org - Bundeszentrale für gesundheitliche Aufklärung (Germany) – Gambling addiction prevention and support
Website: www.bzga.de
We're Here to Help
If you believe you have a problem with gambling, please seek help immediately. There is no shame in asking for support, and professional help is available and effective.
Contact our Responsible Gaming team at support@poblcaerdydd.com or reach out to any of the organizations listed above.
Your wellbeing is our priority. Gamble responsibly.